Beginner's Guide

Free shipping on international orders over 40,000 JPY.

Regular shipping is based on Fedex or EMS pricing.

Delivered by Fedex or EMS.


Usually, it will be shipped within 3 business days after confirmation of payment after purchase.

We don't accept any changes or cancellations of products, sizes, and delivery destinations after the order.
Please check the confirmation screen before completing your order and be careful not to make any mistakes.

Before shipping, we will inspect by our WEB STAFF. If there is a defective part found on it and the product is out of stock, we will promptly contact the purchaser. In the unlikely event that a defective part is found after arrival, we apologize for the inconvenience, but please contact customer support. The staff in charge will respond promptly. Please note that you may not be able to receive it if you return it before contacting us.

If there is a defect in the product or defective product, we will bear all the cost of returning it, so please send it by cash on delivery.

How to purchase

Step ①
Put your order in the cart and tap "Checkout"
Step ②
Tap "Order Summary / Coupon Input" at the top of the page
Step ③
Please enter your coupon code in the "Coupon Code" field.
Step ④
Please confirm that the coupon has been discounted in the order details column.

Items that are low in stock may be out of stock before the purchase procedure is completed.

Payment

You can use "AMEX", "JCB", "VISA", "Master" and "UnionPay" at our shop.

* Our shop will bear the usage fee.
* The withdrawal date is the settlement date of your card company.
* If you use a debit card, you will be charged immediately when your order is completed due to immediate payment. Refunds for returns and cancellations can take a considerable number of days.
* Only "One-time payment" is available. "Installment payment" and "Bonus lump sum payment" are not available.

Step ①
After entering your customer information and shipping address information, tap "Proceed to payment"
Step ②
Select "KOMOJU / Convenience store / Other" from the payment methods and tap "Order completed"
Step ③
* Redirects to the KOMOJU page.
Select "Convenience store" in "Payment method".
Tap "Forward"
Step ④
Select the desired convenience store and tap "Purchase procedure"
Step ⑤
The "payment method (reception number)" and "payment deadline" at the selected convenience store will be displayed.
Please complete the payment at the designated convenience store.

* If the payment deadline has passed, the order will be automatically cancelled.
* Available convenience stores are displayed at the bottom of the page.

Step ①
After entering your customer information and shipping address information, tap "Proceed to payment"
Step ②
Select "Bank transfer" from the payment methods and tap "Order completed"
Step ③
Bank information will be displayed on the "Order Confirmation Page", so please complete the transfer within 3 days.
After 3 days or more, your order will be automatically cancelled.

● Bank information
Rakuten Bank (Bank code: 0036)
First sales branch (branch code: 251)
Normal 7723343
Name: PlusEightyOne Co., Ltd.

We don't offer "Cash on Delivery".